FinBox Research
Topic

Customer Experience

How lenders design onboarding flows, reduce drop-offs, and build trust at scale — from KYC to repayment, the UX layer of digital lending.

Will the BNPL juggernaut hit a bump with data security?
The last year would have you believe the Indian economy was in doldrums, people had cash flow issues
2 Sep 2021 5 min read
India vs Bharat: Technology must bridge the great financial inclusion divide
Despite a technological boom in the financial sector, large parts of rural India remain outside the ambit of formal credit. Embedded Finance, which enables simplified user experiences, customized loans, and more, can change that.
14 Jul 2021 3 min read
How Embedded Finance enables retail-tech platforms to grow their revenue by 5x
Retail-tech platforms that cater to MSMEs can leverage Embedded Finance to unlock an alternate source of revenue, monetize their existing customer base, boost subscription revenues, and much more.
25 Jun 2021 3 min read
Embedded Finance and the new era of customer experience
Customer experience in lending has gained immense prominence in this digital era. Consumers now want fast and easy credit that's customized to their unique needs - and Embedded Finance makes it possible.
23 Jun 2021 4 min read
Embedded Finance
What is Cash Flow Based Lending and how it will ease the MSME Credit Gap?
Cash Flow Based Lending enables tailored, short-term, small-sized credit products and risk assessment of MSMEs, based not on their balance sheet or assets, but on real-time cash flow data and will ease the $280 billion credit gap in the Indian MSME sector.
12 May 2021 5 min read
Introducing FinBox CollectX
FinBox CollectX is a collection prioritization and early warning system for lenders with a digitally acquired portfolio. With CollectX, lenders drive upto 50% higher collections efficiency using real-time cash-flow insights of their borrowers.
5 Apr 2021 3 min read
Top 7 Applications of Embedded Finance
Embedded finance enables lending-as-a-feature aka Embedded credit. It’ enables MSME Credit, in B2B E-Commerce, FMCG, logistics, pharmaceutical, and agri sector.
5 Feb 2021 9 min read
Introducing FinBox Embedded Finance Platform
Embedded Finance (Embedded Credit) enables digital platforms to offer innovative financial services to engage customers & stand out from the competition.
18 Dec 2020 4 min read
Indian FinTech: 2018 to 2019
FinBox wishes you a very Happy New Year. While 2018 was a momentous year for FinTechs with multiple
14 Jan 2019 6 min read
FinBox Digital KYC: Regulators' perspective
September 26th 2018 : Supreme Court (SC) passed a landmark judgement on the constitutional validity of Aadhaar Act, which
20 Dec 2018 5 min read
FinBox Digital KYC: Regulators' perspective
September 26th 2018 : Supreme Court (SC) passed a landmark judgement on the constitutional validity of Aadhaar Act, which
20 Dec 2018 5 min read
Android Runtime Permissions, Recent Policy Changes and Security Vulnerabilities
Since  every application installed on the Android device runs in an isolated  environment, they are restricted to access
7 Dec 2018 8 min read
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