FinBox Research
Topic

Customer Experience

How lenders design onboarding flows, reduce drop-offs, and build trust at scale — from KYC to repayment, the UX layer of digital lending.

Banking as a Service
Re-imagining lending: A guide to lending integrations for building a modern credit stack
Banks have historically struggled with integrating their systems and data. Legacy systems, data silos, regulatory hurdles and the complexity of integrations continue to challenge financial institut…
9 Feb 2023 6 min read
Banking as a Service
Re-imagining lending: A guide to lending integrations for building a modern credit stack
Banks have historically struggled with integrating their systems and data. Legacy systems, data silos, regulatory hurdles and the complexity of integrations continue to challenge financial institut…
9 Feb 2023 6 min read
How can lenders increase revenue through intelligent customer segmentation
What are the key motivations of a business? It's a big question, and the answers are
18 Jan 2023 5 min read
How can lenders increase revenue through intelligent customer segmentation
What are the key motivations of a business? It's a big question, and the answers are
18 Jan 2023 5 min read
Dynamic rules: The business rule engine solution for multi-lender stacks
This blog explores how dynamic business rule engines can optimize multi-lender stacks for greater efficiency and profitability in digital lending.
13 Jan 2023 5 min read
How FinBox enables optimal DSA management for lenders
Digital shouldn’t discount direct. Despite the digital blitz in the Banking, Financial Services and Insurance (BFSI) sector,
28 Nov 2022 3 min read
Humanizing FinTech #7 : A lender’s guide to loan servicing best practices
Here’s a harsh truth - in lending,  disbursal is only the beginning - the beginning of a relationship with
16 Nov 2022 3 min read
Five metrics that every lender should track to improve their journey outcomes
Adapting to change is about being in tune with consumer behaviour. And for lenders, this means they need
16 Nov 2022 5 min read
A guide to transaction analysis: How FinBox BankConnect sharpens underwriting
Master transaction analysis with our guide on FinBox BankConnect! Learn how it refines underwriting, boosting efficiency & accuracy in lending. Empower your financial success!
15 Nov 2022 5 min read
Humanizing FinTech #6: How to craft a people-first communication strategy for collections
Create a winning people-first communication strategy for collections! Learn how to enhance customer relationships & boost recovery rates in our comprehensive blog. Start now!
15 Nov 2022 3 min read
Multi-lender stack: How FinBox propels product growth through lender integrations
Speed and flexibility are antagonistic when building fintech products. India houses over  7000 FinTech companies  - that’s a
10 Nov 2022 4 min read
Come rain or shine, BNPL is here to stay
Few things unite popular opinion quite like the subject of indebtedness. Consumers have always received the notion of
4 Nov 2022 5 min read
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